Brief Description: As an analyst, you will support the Lightening Platform and T-CRM within Salesforce for the SRD/RBD sales team, specifically using your analytical and critical thinking skills for maintenance and development. Also, support future divisional integrations, analytics, data management and documentation.

Job Duties/Responsibilities: 

• Administration and T-CRM (Einstein Analytics) Tasks in Salesforce
• Review, analyze, troubleshoot, and resolve issues expressed by the sales team
• Collect, enter, and/or test data into analytics tools
• Test sandbox and production data against source ERP
• Support planned deployment activities
• Aid with defining scope and requirements
• Assist with testing of new functionalities and enhancements 
• Aid with building and implementing Salesforce solutions
• Monitors function, data, and effectiveness of sales reporting tools and processes.
• Extract data from various sources to create datasets
• Assist in various applications development, maintaining documentation, and analytics

Experience/Requirements: 

Required: 

• Technical skills, diligence, ability to create documentation and an eagerness to learn.
• Previous experience with relational databases, data normalization, parent-child relationships, object structure, field mapping and dataflows. 
• Excellent listening skills, inquisitive, and self-motivated
• Familiar with business intelligence (BI) tools
• Solid skills in Microsoft Excel
• Strong attention to detail with analytical and problem-solving skills
• Continuous improvement mindset - Plans strategies to ensure error-free work and conveys this attitude in the daily performance.
• Process and data driven
• Create and maintain documentation that is logical and structured
• Finds value rather than offense with product delivery evaluations Strong desire to learn and likes to take on a challenge
• 4-year Bachelor's degree

Preferred: 

• Salesforce, CRM experience
• Familiarity with business process automations including (but not limited to): Lightning Flow, workflow rules, advanced formulas, approval processes, and flow builder/process builder
• Salesforce SAQL, SQL
• Salesforce Admin. or Analytics Certifications
• Knowledge of GitHub and Heroku Environments
• Steel industry experience

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.