The Inside Sales Representative’s duties encompass complete account management.  Some travel may be required to see customers along with participating in various industry events.

• Handle all of the customer service functions including answering phone calls and emails in a timely manner, accurate and timely order entry, following orders from entry through shipment.
• Assist customers with all of their daily needs including product availability, accurate and timely price quotes, troubleshooting, and delivery questions.
• Communicate daily with all outside sales representatives and work directly with all mill departments effectively and professionally.
• Need to be able to handle strong personalities and difficult customers with professionalism.
• This person will need to grasp many concepts including freight equalization and various pricing scenarios.
• Other duties as assigned.