Steel Dynamics, Inc.

Service Desk Access Agent

Job Locations US-IN-Fort Wayne
ID 2025-5696
Pos. Category
Information Technology

Division

Steel Dynamics

Overview

Responsible for fielding tickets that include but are not limited to on/off boarding, user access, quarterly security reviews, and audit evidence collection.

Responsibilities

  • Complete logical access (user security) tickets spanning multiple software applications and systems
  • Gather audit evidence to meet the company’s internal control and SOX requirements
  • Facilitate and shepherd quarterly security reviews across numerous areas of the business
  • Maintain and improve our Logical Access reporting tools
  • Simplify and enhance the Logical Access process control maps
  • Assist in maintaining our Application Matrices
  • Assist users with access requests, access issues, and reports

Qualifications

Required

  • Exceptional customer service skills and positive attitude
  • A proactive and meticulous mindset.
  • Strong analytical skills. The candidate should be adept at problem-solving, with a keen eye for detail.
  • A commitment to maintaining high standards of IT governance and security.
  • Excellent verbal and written communication skills. ·
  • Positive attitude and highly motivated.
  • On-site 5 days a week in Fort Wayne, IN.

Preferred

  • 2-year degree in IT or related field
  • Experience with Microsoft Active Directory
  • Significant experience with the Microsoft Office Suite
  • Experience with Logical Access and SOX controls
  • Industry knowledge (Steel, Scrap, & Manufacturing)

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers. 

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