Assisting and backing up the Inside Sales Representative team.

• Working with Inside Sales on orders, reports, analysis, etc.
• Providing ISR backup when they are out
• Monitoring and expediting of production and shipments
• Exceeding customer expectations for timely responses and communication
• Working internally with all departments to serve the customer better
• Meeting or exceeding monthly shipping goals
• Assist with training new Inside Sales employees
• Other duties as assigned by Supervisor

Required

• A minimum two-year Associates degree
• Previous customer service or sales experience
• Effective written and verbal communication skills
• Detail-oriented and well organized
• Customer Service passion and attitude
• Problem-solving skills and experience
• Willing to go the ‘extra mile’ for service and problem resolution
• Able to work with people from all organizational levels and backgrounds
• Proficiency with Microsoft Office and PC applications

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.