Inside sales / Customer Service

Experienced and highly productive Inside Sales Representative, who can effectively manage larger volume accounts while growing and taking care of our customers.

• Responsible for managing the day-to-day orders to provide the best in service to our customers. 
• Handle incoming sales call/email requests and promptly answer customer requests. 
• Able to check inventory, future rolling's, production to be able to accurately quote customers. 
• Enter orders, check status, and make costumer aware of any changes to the status of the material.
• Work to meet the sales goals provided by the customer and the Vulcan sales team. 
• Develop new customers and accounts, reach out to existing customers to grow business. 
• Maintain and monitor customers activity within your assigned accounts. 
• Keep mistakes to a bare minimum, accuracy is a must. 
• Work closely with the Market Managers, Scheduling, Quoting departments for updated pricing, specification review, and quoting lead times to customers. 
• Back up Sales team when needed, answer phones, respond to emails and take care of the customers when a teammate is absent. 
• Travel as needed and meet with customers of Vulcan Steel Products 

• Requirements:

  • Strong problem solver and multi-tasker
  • Organizational skills and accuracy are a MUST.
  • Must be able to work in a team environment and willing to help teammates daily.
  • Ability to identify and research accounts, key players, and generate interest to grow existing accounts along with cultivating new ones.
  • Proficient in MS Office (Outlook, Word, Excel, and Power Point).
  • Ability to communicate effectively with both internal and external customers

  Preferred:

  • 3+ years of sales experience in the metals industry
  • 2-4 year degree 

   

  Steel Dynamics Inc. is an equal opportunity employer.